Shipping dates listed at the product page or on the FAQ-page
are only estimates and we do not guarantee them
When you’re creating identical recreations of our favorite vehicles and dioramas, there are a number of unpredictable variables which may occur, many of which are out of our control. That’s what happens when you’re in the pursuit of perfection. And as a result, we must emphasize that patience is recommended.
If during production or during shipment of the first batch, we determine that improvements are necessary, we may delay further shipments until those improvements are made. Of course, we will notify you if that happens via our Facebook group
, the news page
, the news letter
and a direct email. Transparency and communication are essential to the Jazzinc way. Shipping & Shipping Costs
When it comes to shipping worldwide, we try our best to make the costs manageable. In fact, Jazzinc doesn’t charge for packing and handling, so you’re paying only what the shipper itself is charging us--which, according to our contractual agreement, is shipping at a 38% discount. That means we’re passing on a discount of more than a ⅓ of the shipping costs to you instead of keeping it for ourselves.
Now, because shipping rates are changing all the time, we’ll invoice you for shipping
a) once the product is available and
b) after completion of payment for your order.
Please keep in mind that as high-end, premium products, we are looking for the best shipping options available and the shipping costs may reflect that.
Moreover, since there’s so much time in-between product announcement and actual shipment, our initial estimates could be off. Yes, it happens. We wish we could get those estimates exact, but the shipping industry is in constant flux and changing by the day, so we do the best we can. If the shipping rates are too pricey for you, we are willing to hold your item until they reach a price point that you’re more comfortable with and can ship the item out then. Just reach out to us at that point and we’ll help you out.
Your international order may be subject to surcharges, such as import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. All such surcharges are your responsibility as the customer, so please keep that in mind when you order!