On this page we’ll give answers to frequently asked questions about our products, the order process or the website in general. The page is under construction and will be updated regularly.
If your question is not mentioned here, please feel free to contact me at firstname.lastname@example.org!
About Placed orders or Emails received regarding orders
About your Account
About Payment plans
Please also read more about our Payment plans on the Payment Plans-page on our website.
Cancelling my order
About Shipment dates
Some of the products at Jazzinc Dioramas are ready for shipment the moment you order, but most of them are still in production or even the design phase the moment you place your order. The product page shows you the estimated period of shipment at that moment.
During that period from prototyping to an actual product ready to be shipped a lot can happen however – a Corona crisis to name one for example… – and shipment dates change. At this page we’ll give you the latest estimates per product that’s not yet available.
We are a small family team who do this part time so we work with suppliers. They can also have delays when trying to meet our very specific and high tolerance specifications. Especially in these Covid times, our little supply chain will experience delays due to lock-downs. These are all elements out of our control. Please be patient and we will make sure you get your order as fast as humanly possible.
|Product||Ready for Shipment*|
|Iron Scavenger||Oct/Nov 2021|
|Millennium Falcon Main Cargo Hold – TruScale, second run||Oct/Nov 2021|
|Tatooine and Jakku Moisture Vaporator||Oct 2021|
|Snow Speeder||Q1 2022|
|Sand Speeder||Q1 2022|
|1/12 Justice Vehicle||Q1 2022|
|1966 Mobile – Base version|
1966 Mobile – Ultimate DX
|Millennium Falcon Main Cargo Hold – Extension regular, DX extension||Apr 2022|
|1989 Batwing||Jun 2022|
|Bat Signal||Jun 2022|
|BvS Bat Cave Computer Lab – TruScale, Ultimate||Sep 2022|
|BvS Bat Wing||Dec 2022|
|Batman Forever Vehicle||Dec 2022|
* When there are more production batches the first one to be shipped will be mentioned here. Hop on over to the productpage to see the batch schedule in detail.
This page is under construction, new FAQ’s will be added regularly. If your question is not mentioned here, please feel free to contact me at email@example.com or leave a comment below!