On this page we’ll give answers to frequently asked questions about our products, the order process or the website in general. The page is under construction and will be updated regularly.
If your question is not mentioned here, please feel free to contact me at email@example.com!
About Placed orders or Emails received regarding orders
About your Account
About Payment plans
Please also read more about our Payment plans on the Payment Plans-page on our website.
Cancelling my order
About Shipment dates
Some of the products at Jazzinc Dioramas are ready for shipment the moment you order, but most of them are still in production or even the design phase the moment you place your order. The product page shows you the estimated period of shipment at that moment.
During that period from prototyping to an actual product ready to be shipped a lot can happen however – a Corona crisis to name one for example… – and shipment dates change. At this page we’ll give you the latest estimates per product that’s not yet available.
|Product||Ready for Shipment|
|Tantive IV Rebel Runner Entry Way – Truscale DX 45cm, Truscale 35cm||End of October 2020|
|Justice Mobile (second slot) – Base, Deluxe, Upgrades and Diorama base|
Check which slot you’re in at the productpage
|Millennium Falcon Cockpit – Ultimate, Upgrade and DX (only first slot)|
Check which slot you’re in at the Ultimate or DX productpage
|1966 Mobile – Base version|
1966 Mobile – Ultimate DX
|End of March 2021|
End of March 2021
|The Signal||Dec 2020|
|Landspeeder, 2nd run||Dec 2020|
|Iron Scavenger||Febr 2021|
|1989 Batwing||Febr 2021|
|Millennium Falcon Main Cargo Hold – Extension regular, DX extension||March 2021|
|BvS Cave Justice Computer Lab – TruScale, Ultimate||Apr 2021|
|Tatooine and Jakku Moisture Vaporator||Apr 2021|
This page is under construction, new FAQ’s will be added regularly. If your question is not mentioned here, please feel free to contact me at firstname.lastname@example.org or leave a comment below!